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SHOCKS AND TINGLES
If you feel an electrical shock or a tingling sensation from a tap or power outlet in your home – do not ignore it!
This is a serious, potentially life-threatening issue that should be taken very seriously.
What you need to do
Firstly, discontinue use immediately and ensure anyone else in the household knows not to touch the affected tap or outlet. If someone has experienced a shock they should seek medical assistance immediately, regardless of symptoms.
Call Western Power on 131 351 first, then call us on 9407 2942. We will try and get there at the same time as Western Power. If it is determined that the fault is on your side of the meter, we can get started straight away on a solution.
Our promise to you
While these situations are rare, they do happen, and at Smartfix your safety is our top priority. Our 24/7 emergency service means your safety won’t be compromised in the event of an electrical emergency.
